d500 bluetooth/bluesoliel pc software help?

[olly32]

Hi all, i have a csr bluetooth dongle/ivt corporation v1.1 compliant/usb v1.0/1.1 compliant, that was working with my pc/d500,but my pc crashed.Since then i have tried it and it will not work even tho all the software for the dongle is installed.
The dongle is seen in device manager,when pluggged in but the bluetooth icon in the task bar is staying grey,not blue,when i insert the dongle?
Only a couple of options are available in the bluesoleil software,due to the fact its asking me to insert the dongle,which i already have,but the options prevent me from changing anything to get it to work??

any help would be great, as ive tried all sorts to get it working and may just bin it!!