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View Full Version : My 3650 is Dead!! Won't Turn On!!



lenanokia1
26-10-2003, 08:46 PM
Please help. My 3650 died last night while I was playing Super Mario
Bros. And now I cant turn it on. I even tried charging the battery
over night thinking it was that. I'm hoping someone can help. I
spent so much time on building up this phone that I'd hate to see it
go like that, and I've only had it for a couple of months. Sigh.

Also, I reviewed other posts for some ideas and tried switching the battery but that didn't help.

Thanks,
Lena

James Watt
27-10-2003, 10:23 AM
Please help. My 3650 died last night while I was playing Super Mario
Bros. And now I cant turn it on. I even tried charging the battery
over night thinking it was that. I'm hoping someone can help. I
spent so much time on building up this phone that I'd hate to see it
go like that, and I've only had it for a couple of months. Sigh.

Also, I reviewed other posts for some ideas and tried switching the battery but that didn't help.

Thanks,
Lena


Hi Lena.

You have at least 12 months warranty on your new phone.
Take it back to the shop with the "proof of purchase" and let them get if fixed for you.
If you, or someone else fiddles with it, the warranty could be voided, and you'll end up paying for the repair.

Regards from James Watt

lenanokia1
27-10-2003, 07:19 PM
Thanks James,

I called the carrier and they're going to send me a replacement phone under the 1-year warranty.

James Watt
27-10-2003, 09:27 PM
Thanks James,

I called the carrier and they're going to send me a replacement phone under the 1-year warranty.


Hi again Lena.

Sometimes the direct approach is the best way of resolving a problem.
I'm pleased to have been able to assist you, and for you to have had the problem resolved quickly and efficiently.

You are most likely to have the replacement without any Ringtones or Images or Games you added. But at least you'll have a new and working phone again.

Kind regards
From James Watt