Bluetooth System Error - Plz help

[monty2k]

Hi,

I just bought a used Nokia 7650, and I was playing with it, got in connections, and selected Bluetooth. I get a "System Error" every time I select it. I can't get the bluetooth to work.

By *#0000# I get that I have v3.12

What's the cause of this problem?

I've even reseted the phone with *#7370#, but no go...

Can someone plz help?


Thank you!

PS: Sorry for posting in Nokia General, but I submited it and then realised that it was a mistake.

[mydonnay]

The phone that you purchased has old firmware version.

Go to Nokia center near you and asked them to upgrade to v3.16 or latest v4.xx

There was a bug in v3.12 in connecting some Bluetoth devices

[monty2k]

Thank you for your reply.

But the problem happens as soon as i try to open the bluetooth icon on the connections folder.

Thank you.

[mydonnay]

I'm not sure what's wrong with your Bluetooth connection. What I know v3.12 of Nokia 7650 has bug with some Bluetooth devices. I've read somewhere that people need to bring the phone to Nokia center to re-flash the phone to be upgraded to v3.16 then the Bluetooth works :)

[engel_ph]

My phone version is also 3.12 and Im using bluetooth to connect my phone to pc but theres no problem bout it. Check your dealer man, maybe its the phone defect. Cause as I understood, your just browsed it in the connections folder and flash that error.

[antilis]

I have the same problem...in my V3.12. it is a quite famous problem of this version. I called yesterday to my nokia center and I communicated them the problem. The technician told me that upgrading the firmware was solved.

Tomorrow, they call me to give me the telephone with V3.16

Reggards..

[monty2k]

Hi,

It seems that it is a know issue...
My phone is at Nokia SP now, but I only said to upgrade the firmaware.

Because here in Portugal, if they (Nokia SP) decide that you have treated your phone badly (humidity in circuit board, let it fell off, etc) they will charge you up to 50 Euros without notice to fix it, or if it's more they will tell you it's more and if you do not decide to fix it they will charge you 15 Euros. And I know several ppl that have never treated their phone badly and have seen their warranty broken because of "humidity"...

And that's not all, if the malfunction can not be fixed localy they will send your phone to nokia, and the usual time for the process is over 2 MONTHS!!!!!! :(

Let's see later today if the firmware upgrade fixes the problem, i hope so!

Thank you!

[monty2k]

Antilis!

That's good news! Thank you!

I really hope you are right!! :)

When I pick up the phone later I will post the results! Keep the fingers crossed!

Thanks! :)

[monty2k]

Hi,

Good news!

This problem was fixed with the software upgrade, it was upgraded to 3.16

And they want to charge me 14.98 Euro for upgrading the phone, i had to get mad and nervous there so then they didn't charge me.

It seems that in that nokia SP if you want a firmaware upgrade you have to pay including within the warranty time. Jesus! I have forgotten how bad the nokia service was!

Well, i'm happy now! :D :D

Thank you all!

[antilis]

Im happy for your notice... :)

Tormorrow i´ll go to my NSP for to pick up my Phone with V3.16

I post the answer too

[antilis]

:) :) :) :) :p :D

Good News!!! My bluetooth work again....

Uffff!!! NSP upgrade my phone to version 3.16 and VOALAAAAAAA!!!

Thank you my LORD!! ;)

Aps!!! they dont charge me anything for upgrade Free pay.. :D

[L44]

I've upgraded my phone to 3.16, and still don't work :'( Looks like it's hardware problem.

[sykedeliq]

Originally posted by L44
I've upgraded my phone to 3.16, and still don't work :'( Looks like it's hardware problem.

are you sure it's hardware problem ?! (hopefully NOT!)

coz im using 7650 which is version 3.16(haven't update to the latest , and im getting that bluetooth system error)

[sykedeliq]

anyone ??

[aussie]

I've posted the answers on this link.....

http://nokiafree.org/forums/showthread.php?s=&postid=149851#post149851

[mvasion]

Hi ,

just got this 2nd hand 7650 .. i have a problem when i try to open my Bluetooth... whenever i open it .. it says ... System Error ..

my 7650 ver.4.39

i'll already try to type this *#2820# and there is no device address came out...

is that what other says a hardware failure?

if so...what is the best solutions for this problem that makes me too confused!

thanks! :-?

[monty2k]

To correct that bug go to a Nokia Service Point, show them the error, and ask for a firmware upgrade, it will solve it.