Unlocking Problems with T28W and ATR 5.3

I am having problems unlocking a T28W. I have tried ATR 2.2 and ATR 5.0. I keep getting time out errors. The cable seems to be connecting the phone to the serial port OK as the program seems to recognize that something is connected to COM1.

I have cleaned the connections and that is not the problem. When I try to use ATR 5.3 the program attempts to start (flashes on the screen and then disappears) but never loads properly. I have downloaded 5.3 from multiple sources and they all act the same.

The computer seems OK since DIV 3.1, 4.0, 5.0 (for use with Terminator Dongle on later phones - not trying with the T28W) and ATR 2.2 and 5.0 all load normally.

Any ideas of what's going on.

are you not forgetting to power on phone?
Is battery full?

of all is ok your cable is bad.

WBR