EEPROM TOOLS v4 and XP, HELP?

[BigMart]

Hi,
I'm new to this and have never posted to a forum b4 so please be gentle.
I get an error message "POINTER TO NOT SUPPORTED HASH TABLE" when opening Eeprom Tools v4. If i click ok i just get the boxes "Package" and "Product Code" filled in. Start up test works on the second click, first one says "Error Reading Test". I know i'm on the right com port, am using a Mbus cable and have ticked the right combination of RTS and DTR boxes.
I only want to do DCT-3 phones do i still have to register?
I'm running XP with Userport and have tried compatability off and Win 98/ME.
I've also tried Eeprom Tools v3.1 and Userport but couldn't connect with phone whether compatability on Win98/ME or off. Also didn't matter which combination of RTS or DTR boxes were ticked.

Thank you in advance.

[Al]

What's your phone and what you want to do with it????

[BigMart]

Sorry thought i'd covered everything. I'm just starting out and using mainly 5110/30/46 and 3310/30 til i get more confident. I'm unlocking them and using the test to check faults. The main reason i posted was to find out what "POINTER TO NOT SUPPORTED HASH TABLE" meant and why the rest of the other boxes weren't filled in.

[Al]

Maybe your phone was unlocked by partial flashing so now you get incorrect MSId

[BigMart]

I've tried different phones but always get same message "POINTER TO NOT SUPPORTED HASH TABLE". One phone still had original settings and wasn't unlocked.