Ngage sim card problems

**rplant** · 27-12-2003, 08:44 PM

I just bought an Ngage in the US. I have now tried three different SIM card with the following result:

- The 1st SIM card works fine, The device starts and the phone works. It is not my account however.

- The 2nd SIM card is rejected. I get the message “SIM card rejected”
- The 3rd SIM card is not recognized as a SIM card. I get the message “Please insert SIM card”.

In the package bought in the US I received a T-Mobile SIM card. That card is not activated but I can start the Ngage device with it (without being able to make any calls of course).

Can anyone please explain why I have this problem?
The 1st and 2nd card is from the same operator (Vodaphone Sweden) and all of the cards works fine in any other phone.

I was told by the shop in the US that the phone didn't have a lock.

Do I need to unlock the phone?

**typiod** · 27-12-2003, 08:59 PM

[QUOTE=rplant]I just bought an Ngage in the US. I have now tried three different SIM card with the following result:

- The 1st SIM card works fine, The device starts and the phone works. It is not my account however.

- The 2nd SIM card is rejected. I get the message “SIM card rejected”
- The 3rd SIM card is not recognized as a SIM card. I get the message “Please insert SIM card”.

In the package bought in the US I received a T-Mobile SIM card. That card is not activated but I can start the Ngage device with it (without being able to make any calls of course).

Can anyone please explain why I have this problem?
The 1st and 2nd card is from the same operator (Vodaphone Sweden) and all of the cards works fine in any other phone.

I was told by the shop in the US that the phone didn't have a lock.

Do I need to unlock the phone?[/QUOTE]
you could try an unlock it and see what happens when you put the other sims in, there is no reason why the sims arnt recognised if theyre working in another phone.

**rplant** · 27-12-2003, 09:04 PM

[QUOTE=typiod]you could try an unlock it and see what happens when you put the other sims in, there is no reason why the sims arnt recognised if theyre working in another phone.[/QUOTE]
How do I unclock the device?

It is a bít strange that it works with one of Vodaphone Sweden cards. That card was the first card inserted, does that mean anything?

**typiod** · 27-12-2003, 09:09 PM

[QUOTE=rplant]How do I unclock the device?

It is a bít strange that it works with one of Vodaphone Sweden cards. That card was the first card inserted, does that mean anything?

[/QUOTE]
you need the imei number for unlocking it. it is strange that one vodaphone card works and not the other ive had no problem with my n-gage and different sims, i wouldn1t have thought that your phone is looked as you bought it in the us and have now put a sweedish sim in and its working crashy may be able to help you more.

**rplant** · 27-12-2003, 09:19 PM

[QUOTE=typiod]you need the imei number for unlocking it. it is strange that one vodaphone card works and not the other ive had no problem with my n-gage and different sims, i wouldn1t have thought that your phone is looked as you bought it in the us and have now put a sweedish sim in and its working crashy may be able to help you more.[/QUOTE]

Thanks,

My imei is 351520/00/021299/5
I think it's locked on T-Mobile US.

(it is still strange that one of the Vodaphone cards works)

**typiod** · 27-12-2003, 09:23 PM

[QUOTE=rplant]Thanks,

My imei is 351520/00/021299/5
I think it's locked on T-Mobile US.

(it is still strange that one of the Vodaphone cards works)[/QUOTE]
#pw+876951502471552+1#
remove sim card before entering code,post resultplease i expect the phone to say code error, if its unlocked allready.

**crashynot** · 27-12-2003, 10:13 PM

[QUOTE=rplant]I just bought an Ngage in the US. I have now tried three different SIM card with the following result:

- The 1st SIM card works fine, The device starts and the phone works. It is not my account however.

- The 2nd SIM card is rejected. I get the message “SIM card rejected”
- The 3rd SIM card is not recognized as a SIM card. I get the message “Please insert SIM card”.

In the package bought in the US I received a T-Mobile SIM card. That card is not activated but I can start the Ngage device with it (without being able to make any calls of course).

Can anyone please explain why I have this problem?
The 1st and 2nd card is from the same operator (Vodaphone Sweden) and all of the cards works fine in any other phone.

I was told by the shop in the US that the phone didn't have a lock.

Do I need to unlock the phone?[/QUOTE]

the Problem here os that
your fone is locked
that is why you get “SIM card rejected”
the other problem is that the sim card is not comatable with you r fone ( 16bit ) card= “Please insert SIM card”.

unlock will solve one problem not the other one
for trhe othe r 1 get a 32bit sim card
i will work then
post reply
thky you

**typiod** · 27-12-2003, 10:20 PM

[QUOTE=crashynot]the Problem here os that
your fone is locked
that is why you get “SIM card rejected”
the other problem is that the sim card is not comatable with you r fone ( 16bit ) card= “Please insert SIM card”.

unlock will solve one problem not the other one
for trhe othe r 1 get a 32bit sim card
i will work then
post reply
thky you[/QUOTE]
crashy the first two sim cards are both vodaphone cards one works the other doesnt but both work in another phone,have to see if we get a reply.from him.

**crashynot** · 27-12-2003, 10:24 PM

[QUOTE=typiod]crashy the first two sim cards are both vodaphone cards one works the other doesnt but both work in another phone,have to see if we get a reply.from him.[/QUOTE]
that does not mean anything
caus if sim card are not compatable they will not work

**rplant** · 27-12-2003, 10:55 PM

[QUOTE=crashynot]the Problem here os that
your fone is locked
that is why you get “SIM card rejected”
the other problem is that the sim card is not comatable with you r fone ( 16bit ) card= “Please insert SIM card”.

unlock will solve one problem not the other one
for trhe othe r 1 get a 32bit sim card
i will work then
post reply
thky you[/QUOTE]

I have tried to unlcok two times now and both times I have received "code error". The other Vodafone card still doesent work. What have I done wrong?

**crashynot** · 27-12-2003, 10:59 PM

[QUOTE=rplant]I have tried to unlcok two times now and both times I have received "code error". The other Vodafone card still doesent work. What have I done wrong?[/QUOTE]
Try this code
it is test CODE
#pw+975242604344146+1#
if you get FONE RESTRICTED this means thr fone is locked
if you get FONE NOT RESTRICTED this means fone is unlocked
post wat you get
and the code you have used up till now
ill see if i can help you out
post reply thk you

**rplant** · 27-12-2003, 11:04 PM

[QUOTE=crashynot]Try this code
it is test CODE
#pw+975242604344146+1#
if you get FONE RESTRICTED this means thr fone is locked
if you get FONE NOT RESTRICTED this means fone is unlocked
post wat you get
and the code you have used up till now
ill see if i can help you out
post reply thk you[/QUOTE]

I still get "code error".

**crashynot** · 27-12-2003, 11:06 PM

[QUOTE=rplant]I still get "code error".[/QUOTE]
double check you imei
i think it may be incorrect or that you fone is unlocked
if imei is correct try some other sim card
and podt reply
thk you

**rplant** · 27-12-2003, 11:13 PM

[QUOTE=crashynot]double check you imei
i think it may be incorrect or that you fone is unlocked
if imei is correct try some other sim card
and podt reply
thk you[/QUOTE]
This is the code I tried first: #pw+876951502471552+1#
This is the IMEI (I think it is, if it is the number on the sticker behind the battery): 351520/00/021299/5

I have now again tested the two Vodaphone cards and one works fine the other says Sim card rejected. The seller said that the phone was unlocked, if that is true it is still strange that my own Vodaphone card doesnt work.

I really appricate your help with this.

thks

**crashynot** · 27-12-2003, 11:16 PM

[QUOTE=rplant]This is the code I tried first: #pw+876951502471552+1#
This is the IMEI (I think it is, if it is the number on the sticker behind the battery): 351520/00/021299/5

I have now again tested the two Vodaphone cards and one works fine the other says Sim card rejected. The seller said that the phone was unlocked, if that is true it is still strange that my own Vodaphone card doesnt work.

I really appricate your help with this.

thks[/QUOTE]
the problem is with the sim card
try other sim cards apart from the one you have tryed already not Vodefone
other Povider
and post reply
thank
you