Dear Friends

I have 3 Dead phone Alcatel BF4 511”10C 40UA DOK13,10B 40UA GNK13” other phone cant read label.
I have try to read this 3 phone with wray software v5.5 & many other software’s & 2 deferent Data cable. Last week I have bought from Teleway China Universal box 1.04 with these all cables I have try lot but Getting Error (communication error)
please help me to solve this problem.

Best regards
afyf