Delx
28-09-2003, 09:00 PM
:rolleyes: I have a Sagem my X-5p. It comes with a CD from WellPhone for managing the contact list. The problems that I've had are:
- The diagnostic tool detects the mobile (over an IrDA connection), retrieves the IMEI number and other data; however, the "SyncAT" line, always reports "Error".
- This means that I cannot synchronize my contact list between my PC and my mobile. I can send files and contacts to the mobile using the "My Pictures and Sounds" utility, but that just shows there is communication; it is not a solution for managing contacts (even less a synchronization solution).
- Every time I try to synchronize my mobile with my PC, absolutely nothing happens; not even an error message.
- The WellPhone program does not enable the extended (vCard) functions of the contact list (the options are dimmed out). I think maybe it is because it only recognizes the "my X-5m" phone as having vCard capability, but not the "my X-5p" phone, which also has this functionality.
- A different kind of problem is that I have tried to download the new version of WellPhone, but when I enter the CD License key to get the upgrade price, I get a message saying that the key is invalid. The version I have is V 1.5.3.1
I have posted similar messages recently to planetsagem.com and to wellphone.com
Any help would be appreciated as I paid a lot of money to upgrade my Sagem mobile from a "pw 3026" to a "my X-5p" and the main feature that I was interested in is not working.
Thanks in advance,
Delx Andrade
- The diagnostic tool detects the mobile (over an IrDA connection), retrieves the IMEI number and other data; however, the "SyncAT" line, always reports "Error".
- This means that I cannot synchronize my contact list between my PC and my mobile. I can send files and contacts to the mobile using the "My Pictures and Sounds" utility, but that just shows there is communication; it is not a solution for managing contacts (even less a synchronization solution).
- Every time I try to synchronize my mobile with my PC, absolutely nothing happens; not even an error message.
- The WellPhone program does not enable the extended (vCard) functions of the contact list (the options are dimmed out). I think maybe it is because it only recognizes the "my X-5m" phone as having vCard capability, but not the "my X-5p" phone, which also has this functionality.
- A different kind of problem is that I have tried to download the new version of WellPhone, but when I enter the CD License key to get the upgrade price, I get a message saying that the key is invalid. The version I have is V 1.5.3.1
I have posted similar messages recently to planetsagem.com and to wellphone.com
Any help would be appreciated as I paid a lot of money to upgrade my Sagem mobile from a "pw 3026" to a "my X-5p" and the main feature that I was interested in is not working.
Thanks in advance,
Delx Andrade