Nokia 9210 Problem

[gsmcellular]

Hi All,

I have recently acquired a 9210 which has been running fine for 18 months, I know the person I bought it from. SInce purchasing when it was working fine, I decided that I would format it ctl-shift-f to start afresh, However all is not well, as it fails to start up. It just displays the Start-up screen for around 10-20 seconds then goes blank & beeps then displays the screen again, and again etc.

I did manage to get it to format correctlyish once but when I tried to click on most things like messaging, it would say Note Invalid & skip back to the desk menu.

Anyone got any Idea's??

Your help would be greatly appreciated.

Cheers,

Graeme

[satria]

Hi Graeme,

try to reformat & reinstall using this procedure. This complete & clever procedure was contributed by Sektor_1. It's a pity it's deleted from the forum archieve. Luckily, I had saved it.

====================================================
How to format/restore commy
I have been getting a lot of pm asking me to help ppl with formatting and restoring them commy.

So, here it is. I have this info in a word file aswell, if anybody wants it send me a pm requesting it.

Procedure for formatting and restoring your communicator.

Step 1.Backup Contacts to memory card

load contacts
press menu
more options
new database
type in a name for this new database, this database will be created on the memory card
press menu
edit
select all, this will select all your contacts
press menu
more options
copy to
select the new database that you have created on the memory card
your contacts will start to be copied across to the new database.


Step 2. Backup Calendar to memory card

load calendar
press menu
more options
save as
browse to the memory card and save the file.
This will save all your entries and alarms to a file.

Step 3. Backup Messages to memory card

load messaging
press menu
tools
message storage
change to memory tab
change memory in use from communicator to memory card
select move from right hand side.
This will move all messages to the memory card.

If you do not want to do it this way, an alternative is available.

Load filemanager and copy the folder called mail from communicator\system to memorycard\system

Step 4. No Memory card installed, use pc suite instead

If you do not have a memory card (why not! ) use the data suite to do a backup of your communicator.

Latest data suite can be downloaded from nokia

http://www.nokia.com/cda1/0,1080,1910,00.html this is for the 9210
http://www.nokia.com/cda1/0,5184,4856,00.html this is for the 9210i


Step 5. Applications Installed

Make a note of all the applications you have installed so that you can re-install them after the format. To get a list of applications installed go to control panel\install remove and write the non-nokia applications you have installed.

Step 6. Format

Reboot the communicator
When you see the two hands appear press ctrl+shift+f
You will get a prompt on screen asking you to confirm that you wish to format the communicator. Select yes
Wait until it has formatted the communicator.
After format you will have to enter basic information again, such as your contact card, date and time entries.

After you have entered this data and the communicator is up and running, reboot.

Restore

Now you are ready to restore the information that you have backed up.

Restore Contacts
Load contacts
You should see the database that you created earlier on the memory card.
Open it
Press menu
Select all
Menu
More options
Copy to
And copy them back to the communicator

Once copied back you can delete the database that is on the memory card.

Restore Calendar

Load calendar
Press menu
More options
Import
Browse to where you originally saved the file and select it
It will now start importing back all your data.

Installing Nokia Software.

You need to find out what version is your communicator.
To find out the version press *#0000# in the front keypad.
It will display your version.

Now go to the nokia website and download the software that you want to install.

9210 software
http://www.nokia.com/cda1/0,1080,1913,00.html select your version and proceed

9210i software
http://www.nokia.com/cda1/0,1080,2038,00.html select your version and proceed

you can choose to either download all the software and install it, or only install the software that you use.

You will get an option as to where you want to install the software when you are installing them, choose d: (memory card) if you have one, to save space internally on the communicator.

File Manager will ALWAYS be installed on c:

Restore Messages

Load file manager and copy (not move) the mail folder from memory card\system\mail to communicator\system

Restart the communicator after this, load messaging and see if your messages are all there or not.

WARNING
This has NOT worked for everybody, some people have not being able to restore their messages using the procedure. So you have been warned. I do not take any responsibility of lost messages.
__________________________________________________


Contributed by Satria
If you installed all the apps in MMC and do not intend to format the MMC, just backup the c:\system\install directory and then restore after you have formated the device.

This way you don't lose the informations about installed software and installed log.

I and any other contributor do not take any responsibility for any information that you may lose whilst following this guide.

If anybody has some information they would like to add to this guide, let me know and I will add it (credit will be given )


__________________
Victory needs no explanation, defeat allows none

=====================================================

Hope this help :)

[gsmcellular]

I have tried the above, it allows me to actually reformat the phone and the status bar goes all the way along, but when it reboots, it normally reverts to a cycle of showing the hands logo and then after displaying the hands it goes blank and then displays the hands again over & over again. I have managed to get it to boot up a couple of times but only immediatly after formating, It comes up with the usual startup stuff but when I try and use any menus or functions it says "folder not found" or "Note Invalid"

Anyone shed any light or had a similar experiance??

Cheers,

Graeme

[broker218]

I have tried the above, it allows me to actually reformat the phone and the status bar goes all the way along, but when it reboots, it normally reverts to a cycle of showing the hands logo and then after displaying the hands it goes blank and then displays the hands again over & over again. I have managed to get it to boot up a couple of times but only immediatly after formating, It comes up with the usual startup stuff but when I try and use any menus or functions it says "folder not found" or "Note Invalid"

Anyone shed any light or had a similar experiance??

Cheers,

Graeme
white did you by any chance, drop your fone or was it exposed to static? it could be a problem with your flash file... try taking out the sim card and booting up... if it works, you may need to update your eeprom using eepromtools software ( you will need a pure mbus cable as well)

[jananan]

i have a 9210i, i've formatted it according to the steps. i've gone to the nokia website and downloaded the proggies and installed them. everything else works except for the sms program, when i open it up, it can see the inbox but when i press WRITE SHORT MESSAGE, it pops out NOTE ! NOT FOUND !

why is that ? now i cant sms. even the program on the outside phone part of the communicator can write message but cant send them. can receive only.

any solutions ?

[mjksoft]

you didn't install the same sms application which you used to use before..
any way i recommended to install esuite complete .
I think it will work
Thanks
M A

[perseus71]

The Error message when trying to use any application or Program simply means that the said program is not installed or is corrupted. Reinstall it again.

This does include Core Applications Such as PHONE, File Manager AND SMS.