Hi guys/girls,

I now have a phone that when turned on says "System error" in a little window.

If I leave the sim card in I cannot enter anything using the keypad, it just keeps saying "System error".

If I take out the sim card I CAN enter codes using the keypad. I tried *#0000# and *#06# and both work.

I CANNOT however perform a hard reset using *#7370#.

What am I doing wrong? Isn't there any hidden small bush button to reset the device?

If I don't touch anything the screensaver shows so it looks like something small is corrupt or missing causing it not to boot up fully.

What can be done? What other codes can I try? If I can get it to connect via infared I can do a full restore. Getting to that stage though seems tough.

Version 3.16 firmware.

Thanks,