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Thread: d500 camera or software problem?

  1. #1

    d500 camera or software problem?

    My phone has started to play up when i try to take a photo.Im getting capture error when i take the picture but the view is fine through the screen,until i take the photo,and either capture error,or i get multi colour lines though the photo,and cannot make out what the photo is at all.

    When i use the camcorder on it,i get similar colour lines but not as much and the movement of picture is slow to follow.Do you think its a software error,if so how do i try to fix it, or just the camera knackered?? cheers olly.

  2. #2
    i dont think its a camera fault as the picture through the viewfinder is OK before you try to capture the image...

    yeah i would try to update the software before going any further, taking your phone to a shop i think is the easiest course of action, unless you have a UFS+HWK lying around!?

    G
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  3. #3
    Thanks,will take a look into what you mentioned!

  4. #4
    Join Date
    May 2006
    Location
    South Australia, Australia
    Posts
    2

    Camera lines!

    I had the same problem. My husband fixed it today by banging the phone a few times. My phone had been dropped the day the lines appeared and i got the capture error message. Just bang the phone against something a few times then check it. Thats if you wnat to.

  5. #5
    Join Date
    Oct 2005
    Location
    Midlands, UK
    Posts
    25
    A workmate's phone was doing exactly this, and banging it did indeed fix the problem for a few days, then the screen eventually went 'fuzzy', the screen looked just like an untuned TV's 'snow'. He gave it to me to look at, I took it apart, removed then reinserted the data ribbon that goes between the pcb and screen parts of the phone after giving the connector a clean, and lo and behold it worked again! No lines on the camera viewfinder or screen display.

    I'd suggest the phone has a problem with this ribbon connector, a common problem with samsung sliders!

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