very big problem 3650: doesn't start!!!!

**simon.dona** · 27-01-2004, 03:12 PM

When I turned on my 3650 always some errors message appears and the phone didn't worked well. So I tryed to format him with *#7370#. It started formatting, but then he blocked. I waited for an hour, so I take away the battery. Now when I try to start the phone, it appears only "NOKIA", and nothing happen. What should I do? An assistance point can help me?

**tzeonn** · 27-01-2004, 03:16 PM

can u still boot it up in safe mode? if not, u might haf to bring it down to nokia care to flash it.

**simon.dona** · 27-01-2004, 03:19 PM

Sorry, but what is safe mode?

Anyway, in your opinion, can nokia take him rise again?

**simon.dona** · 27-01-2004, 03:36 PM

please, it's very urgent and important, can anyone answer me?

**tzeonn** · 27-01-2004, 04:25 PM

1) hold edit button when u start up, if it goes into main menu, press *#7370# to format.

2) hold *, 3 and the call button, den power on, hold till u see a format screen.

otherwise, u might haf to send to nokia to fix it. u can also try takin out the mmc, see if it boots, if it does, prob is wif the mmc.

**simon.dona** · 27-01-2004, 08:03 PM

both 1) and 2) doesn't work. I'll tray with nokia Point. In your opinion there is hope?
Thanks

**aussie** · 28-01-2004, 10:24 AM

We've all been warned many times about the consequences of interupting the format process, however i think nokia will be able to resolve your problem.. don't tell then that you interupted a format though, act dumb and say you've no idea wat happened..etc.. lol
Cheers